taka det Privacy Policy

Last Updated: January 2025

1. Introduction and Scope

taka det is an online gaming and betting platform that provides digital entertainment services for users in Bangladesh. This privacy policy ("Policy") applies to information collected through taka det's website, mobile application, and all related services.

The purpose of this policy is to clearly inform you about what information is collected, why it is collected, how long it is stored, and when and how it may be shared with third parties. Reading our Terms and Conditions will give you further details about other obligations related to this policy.

The services on this platform are intended only for individuals aged 21 or older. By registering an account or using any service, you confirm that you are over 21 years of age and that you agree to the terms of this policy.

2. Information We Collect

taka det collects user information in various ways. The categories of information collected are outlined below:

2.1 Information Provided at Registration

When creating an account, you provide the following information:

• Full name
• Mobile number
• Email address (where applicable)
• Date of birth (for age verification)
• Preferred username and password

2.2 Financial Transaction Information

Your payment method details are required to process deposits and withdrawals. taka det currently handles financial transactions through bKash, Nagad, and Rocket. We store your mobile wallet number and transaction reference numbers. Full PINs or passwords are never stored.

2.3 Automatically Collected Information

Some information is collected automatically while using the platform:

• IP address
• Device type and operating system
• Browser version and settings
• Login date, time, and session duration
• Information obtained from cookies and similar tracking technologies
• Gameplay history and betting activity logs

2.4 Information Received Through Communications

When you contact our support team via live chat or email, a record of that conversation may be stored. This is used to improve service quality and for future support purposes.

3. Purposes for Using Information

taka det uses your information for the following legitimate purposes:

• Creating, managing, and verifying accounts
• Processing deposit and withdrawal transactions
• Managing bonuses and promotional offers
• Ensuring platform security and preventing fraudulent activity
• Personalising the user experience
• Resolving technical issues and improving service quality
• Meeting legal obligations
• Sending informational notifications and relevant updates

We never sell your information to third parties for personal gain.

4. Data Storage and Security

taka det has put in place industry-standard technical and administrative measures to keep your personal information secure. The key elements of our security framework are:

4.1 Encryption

SSL (Secure Socket Layer) encryption technology is used during data transmission on the platform. This keeps your information secure during transmission.

4.2 Access Control

Only authorised staff may access user information to a limited extent, and only as required for specific tasks. All access is logged and monitored.

4.3 Retention Period

Relevant information is stored for as long as your account remains active. Even after an account is closed, information necessary to meet legal obligations or resolve disputes may be retained for a defined period.

5. Sharing Information with Third Parties

taka det may share your information with third parties in certain circumstances:

5.1 Service Provider Partners

Trusted third parties are engaged to provide core services such as payment processing, game operations, technical infrastructure, and customer support. These partners receive only the information necessary for their specific tasks and are bound by strict confidentiality agreements.

5.2 Legal Obligations

Information may be provided on the basis of a court order, legal process, or a lawful request from a government authority. In such cases, we always follow a policy of providing only the minimum information required.

5.3 Fraud Prevention

Information may be shared with relevant bodies to ensure platform security and to prevent money laundering or fraudulent activity.

6. Cookie Policy

The taka det platform uses cookies and similar tracking technologies. Cookies are small text files stored in your browser that help improve your browsing experience.

6.1 Cookies We Use

• Essential Cookies: Required to maintain login sessions and ensure core functionality.
• Functional Cookies: Used to remember language preferences and account settings.
• Analytics Cookies: Help analyse platform usage patterns to improve service quality.

You can manage cookies by changing your browser settings. However, disabling certain cookies may limit some platform functionality.

7. Your Rights

As a user of the taka det platform, you have the following rights regarding your own information:

7.1 Right to View and Correct Information

You can view the information stored in your account at any time, and you can directly correct much of it from your profile settings. If a direct change in your profile is not possible, you can submit a request through customer support.

7.2 Right to Delete Information

You can request that your account be closed. However, some information may be retained for a set period in cases of legal obligations or ongoing disputes.

7.3 Right to Opt Out of Marketing Communications

If you wish to stop receiving promotional notifications, you can submit a request through your account settings or via customer support. However, it is not possible to stop essential notifications related to your account and transactions.

8. Protection of Minors

taka det's services are intended only for adults aged 21 or older. We do not knowingly collect any information from minors. If it comes to our attention that a minor has created an account, that account will be closed immediately and the associated information will be securely deleted.

For more information on responsible gaming, please read our Responsible Gaming page, which provides guidance on keeping yourself and your family safe.

9. International Data Transfers

As an international service, taka det may use servers and technical infrastructure located in various countries. As a result, your information may be processed or stored outside Bangladesh. Appropriate data protection measures are ensured in the countries to which data is transferred.

10. Third-Party Links and Platforms

The taka det platform may be connected to game studios or payment providers. These third parties have their own privacy policies over which we have no control. taka det is responsible only for information collected on its own platform.

11. Changes to This Policy

taka det reserves the right to update this privacy policy as needed. If any significant changes are made to the policy, a notification will be sent to the registered mobile number and the date of the update will be noted at the top of the page. Continued use of the platform after any changes will be considered acceptance of the new policy.

Visit our FAQ section for answers to common questions about accounts, payments, and services.

12. Contact Us

If you have any questions or concerns about this privacy policy, please contact our customer service team. Our support team is available seven days a week, 24 hours a day, in both Bengali and English.